Terms of Service
These Terms of Service ("Terms") form the agreement between Eivora AB, with organization number 559240-6218 ("Eivora"), and users ("Users") of its website (www.eivora.com) and associated services ("Services"). Acceptance of these Terms is required for usage of Eivora's Services.
- Natural Person: A living individual, recognized under law as having rights and obligations, distinct from any legal or corporate entity.
- Legal Entity: A company, organization, or entity.
- User: Any individual or entity that accesses the Eivora website.
- Paying User: Users who have subscribed to one of Eivora's monthly service plans. This includes:
- Basic Plan: Available exclusively to Natural Persons for non-commercial use.
- Premium Plan: Available to both Natural Persons and Legal Entities, suitable for more advanced personal or commercial use.
- Professional Plan: Available to Legal Entities and individuals seeking comprehensive features for commercial use.
1. Membership Registration
1.1 Subscription Options
- Basic Plan: Available for Natural Persons engaging exclusively in personal and non-commercial activities.
- Premium and Professional Plans: Available for both Natural Persons and Legal Entities. These plans support a wide range of applications, from personal to commercial use.
1.2 Subscription Terms and Conditions
Upon choosing your plan, you agree to the following terms:
1.2.1 For Natural Persons:
- You receive a personal, non-transferable license to access and use Eivora's Services strictly for non-commercial purposes.
- This license is for your use only and cannot be shared or transferred, irrespective of any connections to a Legal Entity.
1.2.2 For Legal Entities:
- Each subscription grants a single, non-transferable license to one specific individual within the organization.
- It is mandatory for each user to have their own subscription, emphasizing our policy of one license per individual.
1.3 Specific Plan Acknowledgments:
- By subscribing to the Basic Plan, Natural Persons confirm their use of Eivora's Services for personal, non-commercial purposes.
- Subscribers of the Premium and Professional Plans acknowledge their need for individual licenses and the suitability of these plans for both personal and commercial use, whether as Natural Persons or representing a Legal Entity.
2. Account Security
Your account and its credentials are for your personal use only. Sharing or transferring login information is strictly prohibited and may result in the termination of your subscription.
3. Payment, Cancellation, and Refunds
Eivora offers a straightforward monthly subscription model. This subscription renews automatically each month. To avoid charges for the next month, you must cancel your subscription before the renewal date.
Payment Cycle: The subscription fee is charged on the same date each month as the start of your subscription. Changes to this schedule may occur under specific circumstances, such as failed payment attempts.
Failed Payments: Failure to process a payment due to issues with the payment method may lead to suspension of service. We may attempt to bill the payment method until successful. Your bank may charge additional fees for which Eivora is not responsible.
Cancellation Policy: Subscriptions can be cancelled at any time. Access continues until the end of the billing period. Eivora does not offer refunds for partial months or refunds once the service period has begun, except under specific circumstances, such as non-delivery of service.
4. Service Delivery
Services are primarily delivered through Eivora's website, which serves as the standard mode of access for all users. Access to services via email or API is additionally available, but this is subject to special agreements tailored to the specific needs of the user.
5. Intellectual Property
All content and intellectual property on the Eivora website, including but not limited to financial data, trademarks, and designs, are owned by Eivora or its licensors. Users are permitted to use this content for personal, non-commercial purposes, including downloading, processing, and sharing on social media or blogs, provided there is no direct or indirect commercial gain.
6. Disclaimer of Liability
Eivora provides its Services for informational purposes to assist Users in making informed decisions. However, Eivora does not guarantee the accuracy, completeness, or reliability of the information provided and is not responsible for any decisions made based on such information. Users should conduct their own research and analysis before making any business or investment decisions. Eivora disclaims all liability for any direct, indirect, incidental, or consequential damages arising from the use of its Services or the inability to use the Services. This disclaimer applies to all content and information available through Eivora, regardless of its source or accuracy.
7. Force Majeure
Eivora will not be held responsible for delays or failures in performance resulting from acts beyond its control, including natural disasters, wars, government actions, or any unforeseen events that prevent the fulfillment of its obligations.
8. Modifications to Terms and Services
Eivora reserves the right to update these Terms and its Services periodically. Users are encouraged to review these Terms regularly. Continued use of the Services after such changes signifies acceptance of the new Terms.
9. Governing Law and Dispute Resolution
Disputes arising under these Terms will be governed by Swedish law, subject to the jurisdiction of Swedish courts. Eivora encourages amicable resolution of disputes before resorting to legal action.
10. Data Protection
Eivora commits to processing personal data in compliance with the General Data Protection Regulation (GDPR), ensuring data protection and privacy for all Users.
11. Marketing and User Feedback
11.1 Marketing Rights
By using Eivora's Services on behalf of a legal entity, you grant Eivora an unrestricted, perpetual, revocable, non-exclusive right to use the legal entity's name and logos for marketing purposes, including display on the Eivora website. This right can be revoked at any time upon written request.
11.2 Feedback and Improvements
Any feedback, suggestions, or ideas provided by Users regarding Eivora's Services grant Eivora exclusive rights to use, modify, and commercialize such feedback in any way without compensation. This includes the right to implement such feedback into Eivora's Services or marketing materials.