Privacy Policy

1. Introduction

Eivora AB, protects your personal privacy and aim to protect your personal data in the best way. We comply with the GDPR (General Data Protection Regulation (EU) 2016/679) in our business and work continuously to ensure that the processing of personal data is done safely with your privacy in focus. This policy clarifies to what extent and with what limitation we collect, process and store personal data.

If you want to know more or have concerns about how we process personal information, you are most welcome to contact us at support@eivora.com

This privacy policy applies to the services provided through this web service provided by Eivora AB with Swedish company id 559240-6218.

1.1 Information we collect about you and why we collect it

We at Eivora AB collect, process and store personal information regarding our existing customers and our potential customers. Information that can be collected is, for example, name, address, company, role, e-mail address, telephone number, IP address, e-mail conversations, which web pages that are visited on any Eivora web site and invoice information.

• The information collected from the registered users can be used for contact by email, improvement of the website, improvement of customer service, accounting and billing purposes.
• The data can also be used for business and method development, market analysis, statistics and risk management. The information that is processed in order to develop and analyse the business is treated on the basis of our legitimate interest to develop the business and to communicate with our contacts.
• The information can also be used for direct marketing, where the purpose is to develop the business and reach past or new customers where the legitimate interest is marketing purposes.

The processing of this information is based on your consent, in order for us to be able to fulfil our agreement with you, or when there is a requirement in law that we must process the personal data. In addition, there is a legitimate interest to process the personal data. The purpose and the legitimate interest in processing the personal data is to develop the business and to communicate with users. For potential customers, the legal basis is not consent instead, there is a legal basis because there is a legitimate interest in the treatment. The purpose and the legitimate interest in processing personal data is marketing, developing the business and communicating with potential customers. The information stored is necessary to reach potential customers.

We never sell your information to anyone else. We only store personal data for the time it is necessary for the purpose of the processing, which is as long as the customer relationship continues or a maximum of one year thereafter, or the time required by law.

1.2 Your rights

You have the right to request information from Eivora AB about the use of the personal data that concerns you. We will, at your request or on our own initiative, correct or delete any information that is inaccurate or limiting the processing of such information. In some cases, you have the right to request that the processing of your personal data be limited. If you request that the processing of your information be limited, we may not be able to fulfil our possible obligations to you during the time the information is limited. However, the right to limitation does not apply if, for example, we are required by law to preserve the data.

It is important for us that the personal data we process is correct. Therefore, be aware that if you detect inaccuracies in your personal data, you should correct your information in the quickest way possible. The information in our register is updated continuously and if a correction is made by an authority we have the new tasks with us shortly, which means that the data is automatically corrected in our register. You also have the right to request that your information is not processed for direct marketing purposes. You also have the right to receive part of your personal data in a machine-readable format or, if technically possible, to have the information transferred to a third party that you designate. This right only covers information that you have shared with us yourself.

Please note that your rights above assume that we are personal data controllers. In the services we are a personal data assistant, we have no means of influencing your personal data and therefore recommend you to contact the personal data controller who can help you. We also want to alert you that any changes to personal data that you carry out, such as, for example, address change, should be made as soon as possible to the relevant authority.

If you are dissatisfied with how we process personal data, you can file a complaint with a supervisory authority, which in Sweden is the Privacy Authority (Integritetsskyddsmyndigheten). If you have comments, complaints or suggestions for improvements, you are also welcome to contact us directly at support@eivora.com.

Personal data manager is Eivora AB, 559240-6218, Rehnsgatan 11, 169 54 Stockholm

eivora.com, support@eivora.com.

1.3 The database is operating under the Swedish Freedom of Expression Act (YGL)

The eivora.com database is provided by Eivora AB – 559240-6218 and is operating under the Freedom of Expression Act (Yttrandefrihetsgrundlagen – YGL).

The responsible publisher is Daniel Andersson.

1.4 How we protect personal data

Information security is of the essence to us. Eivora uses advanced technical, physical and personnel measures to safeguard all data against any accidental, unlawful or unauthorized use, access, loss, modification or disclosure.

1.5 How long do we retain data

We keep the data as long as it is used for the purposes which it is processed unless a longer period is required by law.

2 Cookie Policy

2.1 What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

2.2 How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

2.3 Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. This Cookies Policy was created with the help of the

2.4 The cookies we set

• Account related cookies

  If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

• Login related cookies

  We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

• Email newsletters related cookies

  This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

2.5 Third party cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

  For more information on Google Analytics cookies, see the official Google Analytics page.

• The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

  For more information on Google AdSense see the official Google AdSense privacy FAQ.

3 Changes in the privacy policy

We can update our privacy policy when needed. When the personal data policy changes, you see it by us changing the date of the policy “Last Revised Version”. The applicable personal data policy is always available on our web eivora.com.

4 Questions and contact

If you have any question about this privacy policy or how we handle Personal Data you can contact our data protection officer at support@eivora.com.