Terms of Service
These terms apply between Eivora AB, organization no. 559240-6218 (“Eivora”) and users of Eivora’s web service (“www.eivora.com”) (“the website”) along with its appurtenant services (“The services”). By signing a membership you agree to accept these terms.
The term user refers to anybody who uses Eivora’s website; visitors with and without a membership. The term paying member refers to users who have a current Premium or Team membership.
1. Registration of Membership
In order to become a Premium Member (Paying customer) or a Team Member (Paying customer) you need to register your email address. By registering, the member confirms that he/she is a natural and legal entity and that the Member is over 18 years old. It is not permitted for several persons to share one membership. Creating an account is free but in order to gain access to more services the user needs to pay for a Premium or Team membership. In order to become a Premium or Team member you need to pay (See “3. Payment”).
2. Login information and password
All users who register on the website become a member and has the option of becoming a Premium or Team Member. Accounts are personal for each individual user and you are not permitted to share your login information with other people. Violation of these terms may result in immediate termination of the membership.
3. Payment, Cancellation and Refunds
3.1 Payment options for Premium and Pro membership
At Eivora there are two payment options available to the user when becoming a Premium or Team member for a set time period. These are Monthly subscription (See “Monthly subscription”) and Yearly subscription.
3.2 Monthly subscription
If you choose to pay by Monthly Subscription, your Premium or Team membership at Eivora will automatically continue on a month to month basis until it is canceled. Unless you do not cancel your membership prior to the monthly renewal date you approve that the subscription fee for next month is charged to your payment method (See “Cancellation” below).
3.3 Invoicing for Monthly subscription
The subscription fee will be invoiced according to the business agreement, or each month to your Payment method on the calendar day that corresponds to the first day of your paid subscription. In certain cases the time of invoicing may be changed, for example if your Payment method has not been confirmed or if your paid subscription started on a date that does not exist in a given month.
3.4 Payment methods for Monthly subscription.
If a payment is not charged because the Payment method has expired or because of insufficient funds or something else, and you do not change your Payment method or cancel your account, we have the right to cancel your access to the service until we have received a valid Payment method. For certain payment methods, the issuer of your Payment method may charge you a foreign transaction fee or other fees. Contact your Payment method provider for more information.
3.5 Cancellation of Monthly subscription.
You can cancel your Monthly subscription at any time you wish. You will have continued access to your Premium or Team membership until the end of your monthly invoicing period. Eivora does not give refunds or credit for started months. If you cancel your subscription your account is automatically canceled at the end of your current invoicing period. If you wish to see when your account will be canceled, visit My Page.
3.6 Refunds
A refund may be paid in connection to the 14 days right to withdraw or if the service has not been delivered to the user the Member is entitled to a refund of paid expenses.
3.7 Changes to Price and Subscription
We sometimes change our subscriptions and adjust the price of our service. However, all price adjustments or changes to our subscription will apply to you no earlier than 30 days after you have been notified about this via email.
4. Information delivery
The service consists of information that is delivered only through the website, via API or email.
5. Immaterial property rights
All financial information and all immaterial property rights, trademark, graphics and design that occurs on the website are the property of Eivora or Eivora’s data providers. The user may for private use and without direct or indirect profit interest download, process and analyze data. Furthermore, the user may publish data without direct or indirect profit interest on blogs and social media to a limited extent.
6. Limitation of Liability
6.1
Through its website, Eivora only provides information intended to make it easier for the user to make his/her own analysis. The information included in the Service is not intended to be the sole basis for Customer's business decisions. It is the responsibility of the Customer to make a holistic assessment of the information that the Customer considers sufficient for its business decisions. The service is based on objective facts and Eivora cannot be held responsible for any investment or business decisions and consequences that may result from information on the website.
6.2
Eivora is constantly working to ensure that the website is correct, complete. Our goal is always to provide high-quality information, but due to the nature of the Service, it is provided without any warranty regarding its content or the quality of the information, whether expressed or implied. The Service contains material that has been compiled from sources that Eivora at the time of compilation deemed reliable. However, Eivora cannot at any time guarantee the reliability of the sources or the accuracy and completeness of the information, and it cannot be excluded that there are errors or deficiencies in the material. The Service also contains models and techniques that are based on statistical analyses, probability and predictable behavior that contain several potential sources of error outside of Eivora's control.
7. Force Majeure
Eivora is freed from its obligations to fulfill this contract regarding historical financial information and key figures when the following events is the cause of Eivora not being able to fulfill the entered contract: events of war, natural disasters, labor disputes, decisions made by authorities, circumstances that result in higher costs and comparable events that are not controlled by Eivora and which could not have been reasonably foreseen.
8. Change of terms
Eivora may from time to time make changes to these terms or services. Please visit this information and check on the terms periodically. If after the changes have come into effect you still continue to use the service it means that you approve of the change. The design of the service itself on the website can be changed without special consent or notification.
9. Choice of law and dispute settlements
Any disputes over the contract between the Member and Eivora should be settled according to Swedish law in a public court of law. In applicable cases, according to the rules of the National Board for Consumer Disputes, the Member has the option of first approaching the National Board for Consumer Disputes in order to have the dispute tried.
10. Personal data
The User and Eivora agree that the User is the data controller and Eivora the data processor in relation to all personal data that Eivora processes in order to fulfil its obligations under this Agreement. The User shall ensure that all required measures have been taken (and continue to be taken on an ongoing basis when required) to ensure that Eivora’s processing of any personal data is carried out in accordance with applicable data protection legislation, including the General Data Protection Regulation 2016/679 (GDPR) of the European Parliament and Council (EU).
10.1
The Eivora website and databases are hosted by Google Cloud, inside the EU.
11 Marketing and Feedback
11.1
By using the Services on behalf of a company, you grant Eivora an unrestricted, perpetual, revocable, non-exclusive, fully-paid, royalty-free right to use your company’s name and/or logos solely for marketing and sales purposes, such as being displayed on the Eivora home page. The User has the right to revoke this license to use their logo at any time by providing written notice to Eivora.
11.2
By submitting feedback or suggestions about problems with or proposed modifications or improvements to the Services, you grant Eivora exclusive rights to use, exploit, modify, and commercialize the feedback in any way without compensation to you.